OUR VALUES

Caring

LISTENING

- As a business we care about our people, both clients and staff.
- We always have our client's best interests at heart, aiming to meet their emotional needs to build trusting relationships
- We care about our people and their personal development.
- We are respectful to each other and listen to everyone's opinions.
- We embrace diversity and seek to include everyone's needs in our decision making

- We believe that everyone has a voice that should be listened to.
- We listen to clients needs ensuring that their voice is heard, putting them at the heart of all of our decisions
We encourage staff to give their ideas and encourage them to try new ideas.
- We are open and honest with each other, giving feedback where it's needed.

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AMBITIOUS

- We actively seek opportunities to grow the business.
- We set clear expectations with our clients and work with them to achieve these.
- We are always trying to become better through new ways of working or doing more for our clients.
- We set clear goals for staff to achieve, and offer personal

TEAMWORK

- We all work as part of one Hayward Care Group.
- We recognise the strength in working together as a team rather than individuals.
- We communicate openly with each other.
- We help each other out when we need.

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